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Algabe 3.1 - Case Study 1
Client  - Speechly Bircham is a leading City law firm with over 240 lawyers. It has a broad and varied practice, much of which has an international dimension.

Speechly Bircham’s entire London office adopts dual-purpose headset adaptor

In 2008, Speechly Bircham moved into its modern new offices in New Street Square. The firm was eager to limit the number of headsets that were in use in the building and wanted to use one headset unit that could be used for both the new phone system and the desktop PC. The initial product that it tested suffered from interference caused by the need for battery power. This coupled with the new open-plan office environment meant that noise pollution became a very real issue. The firm was also finding the cost of replacing batteries on a regular basis an unwelcome and significant expense.

Speechly Bircham then chose to trial the Algabe 3.1 unit.

Robert Cohen, Speechly Bircham’s head of IT says: “Algabe is very simple. It has no batteries or switches. You just plug it in and forget about it.”

The Algabe unit was also vitally important to making the open-plan office environment more efficient.

Robert adds: “It is a nuisance to have lots of wires on the desk and headsets are expensive. By using separate headsets for PC and phone, there is a risk that you might not hear the phone ring. Even then, you have to take one headset off and put on the other one to answer the call.”

Project

Installation

The Algabe 3.1 product was successfully trialled at the start of 2010. Speechly Bircham then ordered over 500 units for the entire workforce. Algabe is a small box that links to both the PC and telephone line, and allows the use of just one headset. The unit allows the secretary to instantaneously switch from PC to telephone. 

Robert comments: “Basically there is a massive cost saving straight away because you no longer need two headsets. We now only have one headset to replace or update. There’s also a massive saving on batteries and an environmental saving as well.”

Daniel Brown, CEO of PGS, who introduced the Algabe product to Speechly Bircham comments: “The use of two headsets in the office environment leads to additional clutter and a reduction in efficiency. Open-plan offices need to be neat and tidy, and people must be able to work without noise interference. We recognised that multiple headsets are expensive and we had to deliver a product that was going to drive down costs for the client.”

Daniel adds: “We were thrilled that Speechly Bircham was so impressed with the product that it ordered Algabe units for the entire firm.”

About Algabe

The Algabe 3.1 headset adaptor works without mains power or batteries. It enables “hands-free’ conversation on the telephone, facilitates digital dictation and supports other PC applications. It requires no device drivers or supporting software. Purchasers may use existing headsets with the unit and are not required to acquire speech-mikes for digital dictation or speech recognition.
Installation of the unit means fewer cables and clutter on the workspace or desk.
Installation merely requires the unit to be connected to the headphone and microphone jacks on the PC, and to the headset jack on the telephone. Finally, the user just plugs in the headset to the Algabe 3.1 adaptor. The Algabe 3.1 works with Cisco, Avaya and Mitel IP telephones, Plantronics and Jabra wired and wireless headsets, and any personal computer.

About PGS

PGS works with a wide-range of law firms and in-house legal departments. The company combines unparalleled knowledge of the legal industry and a deep understanding of technologies and services that can assist and augment a firm or department’s day-to-day functioning. PGS has worked with law firms ranging from the Magic Circle to the provincial practice, as well as the in-house legal departments of FTSE 100 companies to smaller organisations.
With extensive knowledge of the industry and a broad network of professional contacts, PGS has a track record in enhancing clients’ growth and development strategies.

Algabe 3.1 - Case Study 2
Client  -
Taylor Wessing is a leading international law firm, with 14 offices
across Europe, the Middle East and Asia.

Taylor Wessing selects dual-purpose headset adaptor Algabe 3.1

 

Project

Many of Taylor Wessing’s London-based secretaries were using two headsets - one for answering or making telephone calls and the other for plugging into the PC for matters such as digital dictation. The process of switching from one headset to the other was becoming inefficient and unreliable, and the action of constantly changing headsets was causing unnecessary damage and creating additional replacement costs.

As part of a technology review, Taylor Wessing decided to trial the dual-purpose headset adaptor Algabe 3.1 in August 2010. The firm picked ten secretaries that used two separate headsets for their day-to-day work and installed the Algabe replacement system for a four-week period. The feedback from the secretaries was universally positive.

Tim Hyman, IT Director at Taylor Wessing says: “No one wanted to switch back to the previous system.”

Installation

In October 2010, Taylor Wessing ordered 100 Algabe units. Algabe is a small box that links to both the PC and telephone line, and allows the use of just one headset. The unit allows the secretary to instantaneously switch from PC to telephone. 

Tim says: “The cost of the unit will pay for itself in a few months. Without having to purchase a second lot of headsets and by reducing the number of inevitable replacement headsets, it’s going to provide a very quick return on our investment.”

Once optimisation settings are chosen, the Algabe unit takes no more than five minutes to install. It is also expected that the product will be further rolled-out across the firm, once the wider workforce recognises its evident benefits. 

Daniel Brown, CEO of PGS, who introduced the Algabe product to Taylor Wessing comments: “We recognised that legal secretaries spend much of their day using headsets, whether it be for digital dictation, listening to files on the PC, or for answering phone calls. It seemed madness to have to take one headset off and then scramble around to find the other. The Algabe unit was developed with this in mind to maximise efficiency and drive down costs.”

Daniel adds: “It was vitally important to us that a forward thinking and technology embracing firm like Taylor Wessing adopted the Algabe product. We hope that the Algabe system will be an essential bit of kit for Taylor Wessing long into the future.”

About Algabe

The Algabe 3.1 headset adaptor works without mains power or batteries. It enables “hands-free’ conversation on the telephone, facilitates digital dictation and supports other PC applications. It requires no device drivers or supporting software. Purchasers may use existing headsets with the unit and are not required to acquire speech-mikes for digital dictation or speech recognition.
Installation of the unit means fewer cables and clutter on the workspace or desk.
Installation merely requires the unit to be connected to the headphone and microphone jacks on the PC, and to the headset jack on the telephone. Finally, the user just plugs in the headset to the Algabe 3.1 adaptor. The Algabe 3.1 works with Cisco, Avaya and Mitel IP telephones, Plantronics and Jabra wired and wireless headsets, and any personal computer.

About PGS

PGS works with a wide-range of law firms and in-house legal departments. The company combines unparalleled knowledge of the legal industry and a deep understanding of technologies and services that can assist and augment a firm or department’s day-to-day functioning. PGS has worked with law firms ranging from the Magic Circle to the provincial practice, as well as the in-house legal departments of FTSE 100 companies to smaller organisations.
With extensive knowledge of the industry and a broad network of professional contacts, PGS has a track record in enhancing clients’ growth and development strategies.